There is no single effective method of dealing with parents and carers who raise issues on social networking sites. However, settings can take a proactive approach to minimise such incidents rather than having to be reactive and put together a quick response to stop the spread of rumours. This guidance gives several approaches educational settings can use to deal with any problems as well as preventative approaches to help ensure that parents and carers follow the appropriate complaints procedures.

Read more

TikTok Superstars Charli and Dixie D'Amelio open up about their experience of being bullied and share tips on how to make the internet a better place.

The Online Harms White Paper set out the intention to improve protections for users online through the introduction of a new duty of care on companies and an independent regulator responsible for overseeing this framework. The White Paper proposed that this regulation follow a proportionate and risk-based approach, and that the duty of care be designed to ensure that all companies have appropriate systems and processes in place to react to concerns over harmful content and improve the safety of their users - from effective complaint mechanisms to transparent decision-making over actions taken in response to reports of harm.

Read the report

'I’m writing this to illustrate that the best phishing attacks will look very convincing. Often people are told to watch out for poor grammar and formatting to protect against phishing. This will work in some cases, but not in cases like the one I’m about to show. Sophisticated scammers use good English and pattern-match with legitimacy.'

Read more

A clear explanation of how and why we are tracked online.

Hint: It’s why every site asks you to accept cookies.

Safer Internet Day is on the 11th February 2020.

Safer Internet Day 2020 will be celebrated globally with the theme: Together for a better internet.

These videos are to help start discussions with young people.

Read more